4.75 ★

Sapphire - 2 floors condo with Private roof and pool

    Apartment·4 guests·2 bedrooms·2 bathrooms
4.75·3 reviews

Escape to paradise in this luxurious, spacious two-floor apartment nestled in the exclusive neighborhood in Aldea Zama in Tulum. Perfectly designed, bright and airy space with large windows that let in ample natural light, highlighting the stylish and comfortable furnishings and private rooftop for ...


Amenities

Swimming pool
Free WiFi
Kitchen
Air conditioning
Washing Machine
Suitable for children

Available days







Reviews

4.75 (3)
·Cody·March 2025

Was nice once I worked all the bugs out. Positive: I liked having the gated community for security. I enjoy privacy & feel this location offered that. Negative: The Pillows, first know I sleep with 4 pillows normally. The apartment only had 4 sleeping pillows total (the white ones). Just enough, as I was a solo traveler. They were a decent size but two different sets of materials. Maybe get 6 new pillows (same size) upgraded material. Put two pillows in the cupboard to be used as needed. The upstairs desk lamp didn't work. It's probably the only thing I didn't message Host management about. The bedrooms face onto a main (and noisy) road. Take earplugs or earbuds to wear at night, the city seems to be quite between 2am till 6am. The bedroom curtains, I like total dark to sleep, outside the apparent bedroom windows is a Bright Gas station sign that you can see from the moon. The curtains need to be adjustable to the wall, so no light bleeds in at night or even in the early morning. Magnets affixed to the walls and curtains or a double set of curtains might help upstairs. Down stairs, you need guides for the blinds or a set of curtains over top, then blackout blinds. The ad should come with a water advisory. I boiled my kitchen water for dishes and general use & bought bottled water for drinking. ALTHOUGH, it was VERY appreciated that there was a large bottles of water on hand in the fridge before I arrived. The dryer / washer, the door seal needs a washing, it's icky. 100% needs to be cleaned. Additionally, I know it's probably not possible, but the wash / dryer was in Spanish, it took an hr to figure out how to use it and I'm not certain I did do it proper. Maybe there is some way to leave universal instructions on the use of the machine. Last, but most importantly, I think the place may have had bed bugs. I'm a cold weather person and don't get too much sun. I started to get some color and a bit of heat rash with raised bumps.
·victor·March 2025

Great location, nice space, but VERY loud ALL night. Dryer didn't work! Clean but water-damaged. Positive: Great location, plenty of nice space, very well appointed kitchen, host worked to solve problems. Negative: Washer-dryer didn't work! Big problem for longer stay! Host was helpful- did 1 load offsite. It is amazingly noisy at night. Beds face a very loud street: screaming, traffic, dogs barking ALL night! Wow. Some water damage that should be repaired/painted! Shower floors need attention.
·Indra·December 2024

Worth your money, very spacious Positive: Kitchen was super well equipped and they provide drinking water. Negative: The AC in the living room doesn’t cool enough the space


Good to know

House Rules
Check-in: 4 pm
Check-out: 10 am
Pets: not allowed
Smoking inside: not allowed
Cancellation Policy
No refund